| | Industry Experience  | Industrial Environments | | Public Safety | | Law Enforcement | | Health Care Services | | Warehousing | | Tourist Industry | | Food Processing Environments | | Office / Accounting / Payroll | | Engineering Environments | | Shipping / Receiving / Trucking | | Businesses of all types |
Your business not listed here? Just ask!  Technical Experience | Windows XP Professional | | Windows 2003 Server | | Windows Small Business Server 2003 | | Windows 2000 Server | | Windows Small Business Server 2000 | | Windows 2000 Professional | | Windows NT 4.0 Server | | Windows NT 4.0 Workstation | | Windows 9x | | Disaster Recovery | | Backup Systems | | Microsoft Exchange Server 2003 | | Microsoft SQL Server | | MS Office Suite | | CAT 5 Wiring | | Project Management | | Help Desk Operations | | PC Desktop Systems | | 24 x 7 System Support |
My Resume' Summary | Highly motivated, skilled Information Technology professional, experienced working for large and small companies. Specializing in the management of projects as an active team member or as a single entity fully representing my clients financial requirements and technology needs. | | | Work History | | March 2002 - | The Computer Sleuth | Current | Senior Consultant | | Experienced with Multi-million dollar corporation splits (IT perspective); Large migrations; Design and installation of new domain structures; Maintain existing NT, 2000 and 2003 networks; Participate as a team member as part of a larger projects; Willing to travel to remote locations anywhere in the continental US. Projects: | | Professioned Services Charged with several small, individual projects at many Accounting and Legal firms. Ensuring that all designed solutions would meet the rigors and security needs of the offices. Always keep close attention to the budget and the continuation of business during the project duration. Keep all data secure. Medical Install Microsoft Windows Server 2003 domain with multiple servers and medical practice software and digital x-rays. Coordinated every aspect of the project, interacting with surgical and practice management staff as well as with the vendors selected on my recommendation. At a Children’s Hospital of Milwaukee worked on a team of consultants that replaced 1500 desktop computers, converting all users from Microsoft Windows 98 to Microsoft Windows XP environment. Created the process for the conversion team to follow on a department by department basis. Also lead a team of consultants for the physical conversion process. Manufacturing Conversion of a Windows NT4.0 domain to Windows Small Business Server 2003 domain. Installed an extensive CAT5e infrastructure, new communication devices from large metal stamping equipment to the server, bar code reading equipment, and selection of vendors. Performed a full site evaluation for a ship building company. Creating a full modernization plan for their IT infrastructure. Recommend hardware, software and communication vendors for project implementation. Managed the coordination between the vendors, employees and owners. Designed a Vessel Management Computer System for ocean going vessels under new construction working as a liaison between the owners and the builder. Education Designed and created student learning labs at three K-12 private schools. Interacting with the school boards, principal, parent associations, church leaders and the computer education teacher to coordinate the successful design and completion of these projects. Careful attention to the financials was essential due to budget constraints. Clients have Included: Famous Footwear Children’s Hospital Amerprise Auto & Home Journal Broadcasting Lucent Technology IBM C & S Manufacturing City of De Pere Palmer Johnson Yachts | September 2000 - | Warehouse Specialists, Inc. | March 2002 | Senior Network Engineer (contracted consultant) | | Participated in a team environment to improve the companies overall computing network. Responsibilities included the day-to-day activities of maintaining the NT Network environment and supporting the helpdesk and desktop teams. Created a system to track all server related information; performance benchmarks, maintenance / repair history, software inventory, disaster recovery, etc. Purchased equipment and implemented a detailed redundant backup system to protect the companies and customer data. Utilizing multiple Mamouth drives, multiple tape libraries and Veritas Backup Exec software. Implemented a policy of system drive maintenance to help keep system performance at a peak. Started an internal IT web page as a repository of system information for the IT Department. | | | May 2000 - | Information Technology Partners | September 2000 | Project Manager / System Engineer (consultant/project manager) | | Completed a estimated 12 month project in 5 months which involved a complex domain split, converting an existing NT domain from a company sold to Lucent Technology. Represented a very detailed breakout into a completely new domain within the same facility was managed and implemented, while at the same time preparing to move the new business to a new physical facility. All activities were in coordination with the existing IT staff from the old business entity, Lucent Technology’s CEO and his representatives. In order to successfully accomplish the project, a new domain was “backward” engineered to meet the current and projected needs of the facility. All equipment specifications and purchasing were my responsibility. | | | July 1999 – | International Papers | May 2000 | IT Operations Manager | | Managed the help desk operations and AS/400 support staff in a multi-state environment. Coordinated operations with the main operations center, in Memphis, TN. Interacted with all departments within International Paper as their primary Information Services contact person. Directed a staff consisting of help desk operations, web site developers, network administrators, and desktop support personnel. Researched and authorized product and service purchases. Responsible for hiring new IT staff and coaching activities. Defused and resolved long-standing conflicts and department issues, elevating morale and decreasing previously high employee turnover rates. Other duties included coordinating projects with other IT department and manufacturing groups, ensuring the IT department provided professional, quality service. | | | July 1998 - | Packerland Packing Company | July 1999 | LAN Administrator/Project Manager | | Manager of all Network and Desktop Operations. This included managing the network technical staff, AS/400 operators, PC and phone system operations. Projects included the implementation of a corporate wide helpdesk and remote support system, and Y2K analysis and preparation. Implemented a VPN solution with our remote offices utilizing the Internet and Cisco routers as its backbone. This solution saved in excess of $54,000 annually in connection charges. Simplified the server configuration, making it more efficient and easier to maintain. Documented the Network and Phone system. | | | February 1992 - | Information Management Corporation | February 1997 | Systems Technical Support Specialists | | Purchased computers and related supplies, conducted maintenance and repairs of personal computers, Novell 3.12 Network Administrator, maintaining user systems, remote communications, production code design and implementation, end user support and training. Projects : Analyzed, coded and implemented a barcode system for pulling aged medical records at Froedtert Memorial Lutheran Hospital. This system increased the production by 80%, lowered the customers bill by 15% and increased company profit by 30%. Designed, coded and implemented a medical records request tracking and billing system that meet all state and federal billing regulations. Created, coded and implemented a computerized barcode tracking system used in-house to track the entire life cycle of the customers records from the time the boxes were picked up to the time they were either destroyed or returned to the customer. Not only was the exact location of the box during periods of storage and production, always known, but the contents (which files) were stored in each box was also available. This project increased customer confidence, company revenue, response time for customer records request, and reduced labor costs. | | | Education And | Northeast Wisconsin Technical College - Graduated June 1992 | Training | Associate Degree in Computer Information Systems – Programmer / Analyst | | University of Liverpool – Masters in Computer Science with an emphasis in Project Management. Currently completing dissertation. | | International Business Machines | | Trained in Project Management Methodology. |
Skills/Competencies
Ability to handle multiple tasks simultaneously adhering to tight budgets and deadlines. Provide functional and technical support for PC and Server software applications. Windows 2000, XP & Vista Desktop Operating Systems | Windows NT, 2000, 2003 Server Operating Systems | Microsoft Exchange 5.5, 2000, 2003, 2007 | Microsoft Office 95, 98, XP, 2000, 2003, 2007 | Vendor relationships, negotiate and execute contracts | Active Directory management | Network security, Digital forensics | Disaster Recovery planning/system back-ups | Support network technologies/ensure system availability | Switches, Firewall, Routers | Virus/Spyware prevention strategies | Microsoft SBS 2000, 2003 & 2003 R2 |
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